12. The Virgin Media connection can be loose cable, perhaps from the outside you can see where it enters. Switched On Families. Previous tenants had painted over our VM wall socket, which has a wire fixed into it and is clipped along the skirting board to behind where our tv is. A bit paranoid - 5202625. Rob. Hi . . 9% confident there is no Virgin Media socket installed. Ordered VM broadband and was recommended by the website to select the self quick install option. Connecting Hub 3. What I was looking for is a white faceplate, taller than it is wide, on an exterior wall, with a threaded coaxial connection pointing towards the ground parallel to the wall - is that still what they would install?We would like to show you a description here but the site won’t allow us. Installing and configuring your kitQuickStart, set up and connections. It arrived yesterday and I’m assuming I’m being charged as of yesterday but frustratingly there is no VM wall box. 0800 052 1734-----We would like to show you a description here but the site won’t allow us. Virgin Media Multiroom is a service that allows you to have up to two additional TV 360 mini boxes, so you can watch shows all over the house. Sometimes there is no wall box, just a trailing cable. QuickStart, set up and connections. My Virgin Media App. Depending on the age of the property the wall socket might be marked NTL or CATV or Cable TV etc. Don't understand why I would qualify for Quick Start if the property didn't have the right connections?Quick tips on prepping for Virgin Media technician's visit. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. Thanks for your first post and welcome to our community. The box does however have a hole in the bottom, through which i could see some. Account - Mobile. I think it’s something like £5-£8 per day that your services aren’t on. The room its wired too is exactly where I want it to be. It should work ok. I've been sent a quickstart kit and have gone to set it up but don't have the wee white virgin media wall socket to plug in the white - 5389817. . Community Natter. Socket should be on the underside. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. I have taken a look on our side and it looks as though you have spoken with the team regarding this. Browse Virgin Media Virgin Media Community. You may need to use the. I would suggest the cable is just going down behind the skirting board, someone has very neatly hidden it away - follow the skirting board, and see where it's going to - at the worst, you should be able to see where it's been cut off (if it has). Picked up my self install but I cannot work out what my 'live' wall plug is. Quickstart is the quickest and easiest way to setup our services. In both cases, these connections are clearly. We've set up the main 360 TV box downstairs, cabled directly into the Virgin Media wall outlet and via ethernet into the router so we've no issues at all there. Security matters. Please support me in this regard. Try the SAT1 output & if that doesn't work you would need a manned install. However the wall socket (which my landlord has confirmed is Virgin Media's) is missing the actual socket (image 1). But I have no Virgin Media Wall socket in my house. Stay safe online. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. Self installation but NO wall socket in. Freeview/Freesat HD,. . Push fit the VM-supplied lead onto the socket. Wall Socket. I’ve just lived into my new house and received my Virgin box. Call the Pre-installation and delivery team on 0800 052 1734. . The wall socket has a thick plug bit. I'm a Very Insightful Person, I'm here to share knowledge. But I have no Virgin Media Wall socket in my room. Alessandro Volta. Push the red label end of the white cable, into the wall socket. Hi @Abigaill. Security matters. Manage Your Account. We would like to show you a description here but the site won’t allow us. Hey I received my quick installation kit from VM a few weeks back but only now getting round to installing I have gone to set up but dont seem to have a VM wall socket for the cable to go in Picture attached of what I do have Is there an adaptor or anything I can purchase or do I need to contact and. Browse Virgin Media Virgin Media Community. I have no wall socket to plug my hub 4 into which I was ensured would be in my property by the sales team. Call the pre-installation and delivery team on 0800 052 1734. QuickStart, set up and connectionsHello VLNeedham. Hi PicklesPower, Welcome to the Community and thank you for posting. in Email 17 hours ago; Virgin Media cable installation with no permission in QuickStart, set up and connections yesterday; Water coming up through pavement next to vm chamber in Networking. If you in a property that's recently been added to Virgin Media's network we have another video th. 665 subscribers. Register today and see the benefits for yourself. Account - Mobile. 🙂 Internal Wall socket power supply missing in QuickStart, set up and connections a week ago; Wrong cable sent in quick start pack in QuickStart, set up and connections 2 weeks ago; No Virgin Media wall socket in my apartment in QuickStart, set up and connections 4 weeks ago; Wall socket connection issue on startup in QuickStart, set up and. Here is the cable on my wall if that helps - 5424753. Home Phone. Forum; Apps. Re: No Virgin Media wall socket on 19-10-2022 08:24 Hey Juanr, thank you for reaching out and a warm welcome to the community I am sorry to see you haven't got a wall socket install. We're here to help. Installation appointment text. Dave. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. Mark as New; Bookmark this message. Connect the Hub’s power cable with the blue tab. Network Trial. I highly doubt my landlord will allow a virgin coax input to be installed. Installing and configuring your kitHi, I ordered a self installation kit but of course I do not have a VM wall socket. I ordered self-install kit just to find out there is no Virgin socket in my new property. My Virgin Media App. 2) plug new provided cable into hub. Explain what needs to be done and book an engineer visit. Virgin Fibre Areas only. Security matters. Hi. If you can get Quickstart, you can choose one of two delivery options. Virgin let me select the self set up kit. Hi , Thank you for your post and welcome to our community forums. on 27-10-2022 09:24. Call the Pre-installation and delivery team on 0800 052 1734 or 0345 454 1111 and book a Tech install. I am also unable to create My Virgin Media account - it gives a "Please ensure you provide the email address you use to sign in to My Vir. Just a open reach socket. No wall socket to connect. SpeedQuickStart, set up and connections. Hello, my isolator cable does not fit into the virgin media wall socket. No virgin media wall socket in QuickStart, set up and connections yesterday; Hub3 Flashing green light in Networking and WiFi Thursday; No wall socket but wire from underneath floorboards in QuickStart, set up and connections Thursday; Wall Socket Issue in QuickStart, set up and connections Wednesday We ordered the virgin media broadband kit for self installation. 4 weeks ago. Stream from Virgin Media. Called VM, apparently I was eligible for quick installation, so they sent me a kit that arrived in a few days. both appear. Networking and WiFi. We would like to show you a description here but the site won’t allow us. I am going to cancel. 01-02-2023 10:59 - edited 01-02-2023 11:00. Wall socket cable does not fit in QuickStart, set up and connections a week ago; Top. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and. Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin Media Community. Live TV uses co-ax cables. in Networking and WiFi Sunday; No Virgin Media Wall socket . . Tudor. 2022 Today I been to the new flat to check and make sure I have vm soket or something but I couldn't find any wall somet from Vm . Virgin Media; My Virgin Media; Shop;. Manage Your Account. Turn on and get connected. com email address to different Virgin account. The current range of cables supplied by VM are push-fit as opposed to screw thread but they still connect to the same wall points. QuickStart, set up and connections. Now to my Issue: I opted for the self-installation ki. When I was going to self-install it, I didn't find any wall socket. on 27-10-2022 09:24. Can a member of the team contact me to arrange a. I've received the QuickStart installation kit and got to the first step with plugging into the isolator wall socket. But there are 2 wires leading which can be plugged in the hub. Second, you'll likely need a manned installation for your VM services. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Package arrive today and realized I don't have a VM wall socket to plug the round cable into. I've tried looking but can't see a way to book an engineer for this? Thank you. But I have no Virgin Media Wall socket in my - 5383603. . Manage Your Account. I'm a new customer with Virgin (M125 Fibre) so I don't have a Virgin splitter. Virgin Mobile. Hi, I've just received my broadband self install parcel but it's missing the power supply for the wall socket. Chatter and natter. Also tried the Ethernet, not. Hi Virgin Media Team, Hope you are well. Reply. There are multiple different branded wall boxes inside our flat but none. We're sorry to hear that there are no wall sockets in your property. When you see. Update your personal details, view recent bills, make payments and so much more – 24 hours a day, 7 days a week! Welcome to Virgin Media SSID) ORD 161346 Virgin Media D4A Self Install Guide_VMHUB_p_0803. An engineer came out yesterday and we eventually found it randomly part the way down the stairs. I was trying to book an engineer but I didn’t get anywhere. I received the self install pack but can't install it we need an engineer visit. Tried looking but can't see a way to book an engineer for this? Thanks If you don't have the cabling then call the pre-installs team on 0800 052 1734. The are cables with push fits types of the F-Plug supplied by Virgin Media in self install kits. Account - Mobile. The Messiest Home Unifi Setup Ubiquiti Community. Call the Pre-installation and delivery team on 0800 052 1734. I chose to do self installation, but on installing realised i dont have a wall socket to plug it in to. 4 weeks ago. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Call the Pre-installation and delivery team on 0800 052 1734 and book a Tech install - 5111723. on 06-03-2023 09:36. Phone. Tudor. See where this Helpful Answer was. Joining in Options. The wall box may be branded with the logos of an old cable TV company (not VM). I just received my quickstart pack today, however it is unsuccessful to install nor set up the broadband. Speedon 17-12-2022 10:39. Got my virgin media self install kit but I don't have a virgin socket. Could anyone please help to book an appointment for an engineer to setup the Virgin Media wall socket? Thank you Sourav In some homes the VM service arrived on a loose cable, not via VM wall socket Have a look on the outside wall of the house to see if there a Virgin Media box, it may give a clue as to where the cable enters. Most QuickStart kits have just 6 cables, connectors and powerlines to. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. An easier option is to just get a female to female F connector, available from B&Q, Amazon and others. SpeedQuickStart, set up and connections. 12. Choose the best spot for your wifi hub. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. SpeedWall Socket Installation in QuickStart, set up and connections 2 weeks ago; I need a VM wall socket in QuickStart, set up and connections 2 weeks ago; need engineer to install new virgin media wall socket in QuickStart, set up and connections 2 weeks agoHi, Just signed up with Virgin Media and Broadband arrived yesterday - all setup and working, no problems. I think I need an engineer for this as so far I have had the kit for 2 weeks + but no internet. Tech Chatter. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. All the wall. Sorry to hear you have been having issues with your self-installation. Ordered VM broadband and was recommended by the website to select the self quick install option. Just had self installation delivered, have no wall socket just two cables from the wall. Browse Virgin Media Virgin Media Community. No Wall Socket For Self Install Virgin Media Community 4594311. The Gamer Lounge. Manage Your Account. I can’t find any trailing cable at all. Re: I’ve got a self installation but no actual boxMy internal wall socket looks like the below, but I am missing the power supply part (the smaller white box that plugs into the 3 pin socket and attaches via coax to the wall socket) I phoned up customer services to see if they could help, but they didnt really to understand the issue but they did offer two solution: 1) Go to my local Virgin. Most QuickStart. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. . which will give you a general idea of VM fixtures and fittings. I need to arrange for an engineer to fit a wall socket as I have just moved into this house and received a quick start kit today, unaware I needed a wall socket. This is usually a plastic wall box that has Virgin Media branding on it, or in some cases, you might only find a cable modem connector being fed into your house. Tried looking but. then you will need to contact the pre-install team to install a new socket (0800 052 1734) VM BB TV Landline. Speed That is a rooftop aerial outlet for Freeview TV. on 30-09-2022 14:24. I'm a Very Insightful Person, I'm here to share knowledge, I don't. Account - Mobile. How To Connect Old Bt Master New Virgin Nte5 Avforums. Select the correct HDMI input for your box. This seems to be the only way that i can speak to someone about the issue. Manage Your Account. by eddie778 • Just joined. on 21-03-2023 18:43. Excludes broadband faults and broadband network outages. I recently applied and received the delivery for a virgin package of tv broadband. Finally, they'll complete the setup to make sure it's all working. There are 10 types of people: those. Ordered VM broadband and was recommended by the website to select the self quick install option. on a vm landline or ring 0345 454 1111 and admin may not pick this up until Monday and the longer you wait the qs man install dates will get booked up. Everything you need is posted to you. My Virgin Media App. Hi, I have the same problem with there being no Virgin Media wall socket in the house that I have moved to on 15 July. Occasionally only a very short stub of wire is left. Have you downloaded and used our Connect App yet? It'. Networking and WiFi. 😞 There are cases where we'd need to convert a self-install to a manned one if this socket is missing, the great news is all this can be done 100% free of cost to you. Virgin Mobile. But. 4 weeks ago. We're happy to assist with this but as it is a non fault call out a charge of £25 would be applicable. Manage Your Account. The wall socket I have within my home does not appear to be working. This so calle. Thing is, I've been to the house, Virgin haven't, and I am 99. 3 weeks ago. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. You should see a cable going through the wall and if you trace this inside, you should get the cable. 3) other end of this cable, connect the female to. Account - Cable. Virgin Media;. The cable could be hidden within, or behind,. I was unable to do step 1. Second picture, bottom left, silver box (the isolator) is where you connect your hub Remove the cable that does not come through the wall and attach here. Sometimes there is no wall box, just a trailing cable. The brown box is still fine, cleaned it and put the front back on with a zip tie. Tudor. to be phone lines. Networking and WiFi. However, I do not have any of the specified wall sockets available. I sign up for vm broadband and I was offered self instalation kit . So I’ve just coming from talk talk where all I needed was power and the telephone and broadband was in 1 line Simple. com) that outlines the steps for Quickstart installation, including pictures of the sockets needed! We are open over the weekend for you to call by phone!Quick start install, existing wall socket not used for few years, hub 3. Look for an omnibox on the outside of your property and try and trace the cable. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Dave. Call the Pre-installation and delivery team on 0800 052 1734 and book a Tech install - 5111723. But, there was no wall socket, so after a week they sent an engineer. QuickStart, set up and connections. That is the correct fitting, it should push on unless its too loose inside the large housing. . Installing and configuring your kit If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. We would like to show you a description here but the site won’t allow us. See where this Helpful. . Hi, I have the self install kit arriving, however I have seen there is no Virgin wall socket when I watched the self install guide. All forum topics; Previous topic; Next topic; 2 REPLIES 2. Connection To socket and hub firm. 2 as the wire is already in. Being connected to the internet is one of the most important modern essentials in 2022,. Joining in. I’ve called and called yet keep getting passed around and then excuses such as the servers are down etc. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Account - Cable. Explain what needs to be done and book an engineer visit. When I proceeded to set up my Hub 3 I quickly realised that the socket coming from the wall does not fit the end. How can we - 5041171 Options. Get the Hub ready by connecting the wires. Just had self installation delivered, have no wall socket just two cables from the wall. I am then unable to sign in to my account as I do not have my account information. My Virgin Media App. on 05-09-2023 20:36. Stay safe online. Page 2 Our new boxes automatically We will start with step-by-step activate when connected instructions on uninstalling your old kit. The cable on the right looks like is for a Freeview TV antenna. I've received the self installation kit with a hub3, going through the installation process, and I'm asked to take the red-banded end of the isolator cable, and plug it firmly into the Virgin Media socket on the wall. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. Installation guide 15 mins 3 Install Virgin TV 360 Mini box 5 mins 4 Install Virgin TV Go app 10 mins 2 Uninstall TiVo box 1. Select the correct HDMI input for your box. Thing is, I've been to the house, Virgin haven't, and I am 99. Community Natter. A master socket is the main socket for the phone line in your home, not an extension socket. Intelligent WiFi Pod Trial. Been trying to call VM to book an engineer to visit and help set up cabling, etc but no one answers. New to the UK and just moved into our first home here. It also protects the network from 240 volts being fed to it by faulty TVs in your home. Manage Your Account. Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. a week ago. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. But I don't have a splitter or any 'Virgin media socket'. Could an engineer be arranged to install please as my account is due to go live today. Networking and WiFi. Otherwise you will need a maned install and call pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and. If you were provided with a self-install option then it would mean that a previous tenant at that property had Virgin Media services installed and that services were provided there, so potentially the socket was removed by a previous tenant. Hi there. You then just do this: 1) remove the attenuator from the existing cable, plug it into back of hub. My Virgin Media App. 21 Controlling your TV with new remoteCall the Pre-installation and delivery team on 0800 052 1734 and explain the situation. Currently on hold to virgin but don't seem to be getting much joy. What to expect with broadband. We have tried plugging it into the only box we found it would fit but no luck. Back a step. Should I cancel and request an engineer to install. Perfect for when you can’t all decide on what to watch. Rob. You can see in the pictures it loo ks like it has been redirected to - 5347741. They can screw into the Hub but more likely will just connect by Pushing in If you cant sort it with help on here. Ordering And Installation Of Broadband Thinkbroadband. Virgin Media Quickstart set up. We have ordered virgin media and got the option for self set up but we don’t have a virgin media wall socket! Any advice would be highly appreciated! Is there a way I can book an tech to come out and put one in?. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. SpeedI had bought a VM broadband and used self installation but saw that my VM socket was not round. Browse Virgin Media Virgin Media Community. Virgin Media; My Virgin Media;. connector cable from the wall socket, as we’ll be re-using that later. No Virgin wall socket sophiep0989. When I was going to self-install it, I didn't find any wall socket. SpeedQuickStart, set up and connections. Installing and configuring your kitYou need one of these (They aren't supplied by VM as wall sockets usually have the expected female end): - 5424753. Step 1 to installing the wifi is to plug it into the virgin media wall socket im supposed to have but I do not have one. The cable could be hidden within, or behind, furniture. 2. We have a virgin media wall socket with an - 4353656 - 2. Keep in mind though, for new builds, most of this will all be built into walls when the new building is constructed. Options. Hey peoples Just ordered the self installation for the 1gb internet as said was good to go on the website when ordering. I followed the steps mentioned. I don't have virgin media wall socket in QuickStart, set up and connections 6 hours ago; Migrating @ntlworld. The cable could be hidden within, or behind, furniture. Would it be possible to arrange getting one sent out. Phone. 0 Kudos. There is a VM phone socket but no wall socket to get my WiFi etc up and running. Please support me in this regard. My Virgin Media App. The threaded fitting on the back of a VM Hub is a F-Socket and the RG6 coax cables have a F-Plug. Push the white cable with the black label into the Hub. you take control of your Virgin Media life. 194. Wiring A Home Ethernet Network Practical Beginners Guide. £30 an appointment – If you can get QuickStart but choose not to. Plug into the Hub Push the white cable with the black label into the Hub. . We had sky and when i went to set up my install pack, I noticed they took out the connector and used the virgin casing to put there dish and TV wire through. |. on 03-08-2020 18:05. ThanksIf the box is square it’s not an Ethernet LAN outlet it’s a UK phone socket. Browse Virgin Media Virgin Media Community. The cables from the external box lead to a Bt open reach socket and a blank socket. which will give you a general idea of VM fixtures and fittings. The kid arriving on Tuesday the 29. Change to a manned installation. Call the Pre-installation and delivery team on 0800 052 1734 or 0345 454 1111 and book a Tech install -----No virgin media socket in Networking and WiFi 8 hours ago; No Virgin Media Wall socket . I ordered my self installation kit in August to arrive for the 11th of September, however, I have not received the package and any confirmation of delivery. New customer, trying to self install my hub and 360 box. Technician: No extra cost – If QuickStart’s unavailable. Surly there has been a connection previously otherwise we wouldn't have bee. First picture is telephone socket which is now not used. . It seems that I need an electrian to install a wall socket. This will be available via the red bar at th. Virgin Media; My Virgin Media; Shop; Help;. 😞 There are cases where we'd need to convert a self-install to a.